Error code RQ285

You’ll see the following error message in H&R Block’s 2020 tax software if you entered an amount in box O (other income) on the RL-1 page, but you didn’t select the related box O code from the dropdown menu in the Additional information section and you didn’t re-enter the amount in the field next to it:

While entering the information from your RL-1 slip, you entered an amount in box O (Other income) but didn’t select the applicable box O code from the dropdown menu in the Additional information section, nor did you re-enter the amount from box O in the adjacent field. Let’s take a moment to go back and correct this entry. [error code: RQ285]

 

How do I fix this?

To fix this error, return to the RL-1 page in H&R Block’s tax software and select the applicable box O code from the list in the Additional information section and specify the other income amount in the field next to the code. You can find your box O code on the paper RL-1 slip you received.

Note: You can find the RL-1 page under the SMART SEARCH icon on the QUICK ENTRY tab.